Bodhi Talk is CRML's Salesforce-native AI Voice Agent and Cloud Telephony solution — built to automate conversations, unify calling operations, and sync every interaction directly into your CRM. From intelligent inbound call handling and outbound campaign automation to click-to-call, IVR flows, and real-time CTI screen pops — it works across 30+ languages with zero third-party dependency. One platform. Every call. Fully inside Salesforce.
Bodhi Talk's AI voice agent answers inbound calls autonomously — understanding caller intent, responding contextually, and routing to the right team without any human intervention for routine queries.
Run large-scale outbound calling campaigns — for lead follow-ups, payment reminders, appointment confirmations, or promotional offers — fully automated and triggered directly from Salesforce workflows.
Sales and service agents can initiate calls directly from within Salesforce with a single click — and every incoming call triggers an instant screen pop showing the caller's complete CRM profile before the agent answers.
Design and deploy custom IVR menus without writing a single line of code — multi-level call routing, business hours logic, holiday menus, and escalation paths, all built directly from a Salesforce-native flow designer.
Bodhi Talk supports over 30 Indian and international languages — enabling your team to engage customers in their preferred language without additional headcount or regional call centre infrastructure.
Every call is automatically recorded, transcribed, and attached to the relevant Salesforce record — giving managers complete visibility into conversation quality without listening to hours of audio.
Bodhi Talk schedules, confirms, and reschedules appointments autonomously over voice — sending confirmations and reminders via WhatsApp or SMS without any human involvement
Bodhi Talk ships with ready-to-deploy use case templates across key industries — so your team goes live faster without starting from scratch
Get full visibility into your calling operations — call volumes, agent performance, campaign outcomes, and AI resolution rates — on a single live Salesforce dashboard.
Every call — AI-handled or live agent — is automatically synced to Salesforce. Disposition, notes, next steps, and follow-up tasks are logged the moment the call ends, with zero manual effort.
We can turn your challenges into real functioning solutions, helping you to efficiently boost and manage business.
